Chi Siamo

Skills

Staff & Call was born in 2010 as the fieldwork research division of the Market Research Institute and opinion polls, Marketing Management,was created in order to meet the needs of an evolving market and differentiate specific skills within marketing processes. For those who want to be our business partners, both for market research and for Customer Relationship Management (CRM) and Lead management, we provide:

  • Experience in detection techniques (CATI, CAPI, CAWI, WCA) and in data analysis
  • Efficient, customized and omnichannel technology architecture
  • l’organizzazione problem solving e staff specializzato ed aggiornato

Mission

Attend and support Brand and Companies at all stages of Customer's Lifecycle (CLV) by providing multichannel operating solutions for "customer empathy" and "value proposition".

Vision

In order to satisfy customer needs in a complex and multichannel markets,the customer'sjourney needs to be traced and to achieve this, we draw with the Customer, an Integrated CRM and Lead Management Plan and also individual activities (campaigns), that ensure immediate business results and data functional to the strategic and tactical choices of management.